. . . Services -------------------------------------------------------------------------------------------------------------------- . Advanced Services . -------------------------------------------------------------------------------------------------------------------- .

Sales Representative (Virtual SalesRepTM)
Increase sales revenue while decreasing operation costs. Virtual SalesRepTM are outsourced business development executives who specializes in the new technology market entry for our clients. Akacia has strategic business partnership with Creator Tech to deliver this service.

Pre-Sales Support (Virtual PACTM)
Akacia's Virtual Pre-Sales Center (Virtual PACTM) accelerate business development by supplying clients with pre-sales engineers who are technical and can articulate value proposition effectively. Virtual PAC is suitable for Vendors or System Integrators who wish to sell new technology services but have temporary skills gap or resource limitation.

Virtual Technical Assistance Centre (Virtual TACTM)
Ensure customer receives global standard post sales support service with Akacia's Virtual TAC support. Akacia's Virtual TACTM can provide cost effective support infrastructure within few days not months. This includes complete phone number, support queue, call routings, and support engineers to handle the case.

No upfront Call Centre hardware cost to invest, just a monthly payments for support services.

Akacia's Virtual TAC services is ideal for any technology vendor or System integrators who needs to have professional post sales technical support capability on demand. Virtual TAC support engineers are Level 1 or Level 2 IP network engineer with specialization in security or VoIP stream. Technical Managers of Virtual TAC are ex-Cisco TAC manager and are driven by measuring & ensuring high customer satisfaction.