. . . Services -------------------------------------------------------------------------------------------------------------------- . Virtual Technology Services . -------------------------------------------------------------------------------------------------------------------- .

Akacia offers following Virtual Technology Services to accelerate market entry for our clients.

Virtual Branch Office Services (Virtual BOSTM)
Your company needs to expand the business to oversea but very cautious about keeping the operating cost to the minimum. It is s a new market and you really don't want to:

Initially, your company just want to focus on generating leads and establish customer base as cost effective as possible. You want to start off small but have big business presence to your new customers.

Akacia's Virtual BOSTM is a powerful way to create oversea branch office at your fingertip using the web browser. Setup a virtual branch office in minutes not months

Akacia's Virtual Branch Office Services consists of:
  • Virtual phone number assigned for each virtual office in different country
  • Intelligent call routing using simple web browser
  • Low international call plan leveraging VoIP Technology.
  • Using latest Voice Recognition Technology, customer's call is transferred to you by "saying" your name
  • Virtual Receptionist to provide a professional image
Scenario 1: New High Tech Startup Company expanding to Asia
A new high tech startup company based in US wish to expand into key Asia Pacific countries like China, Korea, and Australia. They wish to have customer calls from Australia to be answered or diverted to US Headquarters. But uncertain about expanding into China and Korea due to language and cultural barrier.

Solution:
  • Use the Virtual BOS to assign Virtual Phone Number for China, Korea, and Australia. Your customers can reach you anywhere in the world via VoIP technology.
  • Use the Virtual BOS to setup the Virtual Receptionist to be answered in Korean, Chinese, and in English for your respective virtual branch offices. Akacia has translation specialist to assist you in recording in different Asian languages.
  • Enter the details of name and number of your sales staff into the Virtual BOS to transfer to them during business hours. After Hours call will be diverted to voicemail. Akacia can offer  Virtual SalesRepTM who are experienced Asian business development managers who can represent your company.
  • No special PBX hardware to install or invest.Virtual BOS is setup via the Web browser. Easy and affordable solution.